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  • Writer's pictureServicePoint Solutions

Salesforce 2023 Highlights (Pt1)

Updated: Dec 19, 2023

As we bid farewell to another remarkable year, it's time to reflect on the extraordinary moments that shaped our Salesforce journey in 2023. In the spirit of celebration, we've not only gathered insights from our dedicated ServicePoint Solutions team but also tapped into the wisdom of our vibrant Salesforce trailblazer community. 


Join us as we unveil the collective highlights that made this year unforgettable, showcasing the power of collaboration and innovation. Here's to the memories we've made and the milestones we've achieved together.


Salesforce 2023 Highlights blog

Salesforce 2023 Highlights


Jack, Project Manager, ServicePoint Solutions


Salesforce 2023 Highlights Jack

Having started at ServicePoint Solutions in February this year, I’ve felt like part of the team since day one. I’ve loved settling into the role, getting to know everyone and having a much improved work/life balance! Passing my Salesforce Admin exam first time was a big win for me, but my biggest accomplishment is the projects we’ve completed as a team and the issues that we’ve solved along the way. It’s great to be part of a team that combine so well together to solve any complications that we run into along the way


It’s also been great to have the opportunity to take a trip away nearly every month this year. Unfortunately, I’ve also had many trips to Old Trafford!



Beth Clements, Operations Director, ProvenWorks


Salesforce 2023 Highlights Beth
Beth's session at London's Calling

This year had me leaping out of my comfort zone both personally and professionally! The biggest highlight that pops out is not only being selected to speak at London's Calling, but actually having over 100 people turn up for my talk. It was insane!  


Outside of work, I've started fell running at the start of the year and come October time I was taking part in the British Fell Relay Championship! I finished basically last but I got caked in mud and had a huge smile on my face the whole time!



Justyna Krajewska, Salesforce Specialist, Stibo Systems


Salesforce 2023 Highlights Justyna
Justyna at Dreamforce 2023 with the Barry sticker

When I am thinking about 2023, I am thinking about people – new faces and people that I could reconnect with, people that I met for the first time and the ones that looked familiar but I have never seen them in person.


After two years without much travelling, 2023 gave us the chance to move around again. The community Dreamin' events (for me Prague, Brussels and Paris) came back, as well as Dreamforce for everyone; we could jump into networking in person again.


What a pleasure to meet in person in Prague some fellow students and teachers from amazing Scale Up program (after virtually spending together so many evenings) or to spend time with user group leaders (Community Leaders breakfast in San Francisco) only known from the camera capture on zoom! I definitely know that all these events gave me a special energy and made me want to continue to grow in Ohana and to give back even more.



Bash Din, Managing Director, ZumZum Financials


Salesforce 2023 Highlights Bash
Bash (left) with Evaldas Zaranka and Melissa Shepard

Gaining my first Salesforce Certified Developer credential at the age of fifty five is a huge 2023 highlight for me. In fact, it’s my first developer certification of any type. Don't get me wrong, I had previously attained four Salesforce certifications and three Google Workspace certifications so it’s not that I wasn't used to collecting certs, it’s just that I never considered myself a developer. 


With my admin and consultant certs, I had always considered myself a clicker-not-coder. By designing and building Zumzum Financials Accounting for Salesforce, I was increasingly exposed to hiring and managing Salesforce developers.  With some of the new Salesforce innovations, like Salesforce DX and more recently DevOps Centre, I’ve been immersing myself in code and “Codee” conversations, so I thought it was about time I added some credibility to my opinions by getting myself Salesforce Developer certified.  As I attained the developer certification in January 2023, it certainly got me off to a great start for the year. 





About ServicePointSolutions

ServicePoint Solutions is a Salesforce partner based in and around Cheshire in the UK. As an organisation, we have over 15 years experience within the Salesforce ecosystem. We also have over 30 years of experience within project management and business delivery.


Whether it’s development, architecture services, support, or managed services, our team is here to help you find the right CRM solution. We are also known for being the experts in Salesforce Sales Cloud, Salesforce Service Cloud, and Field Service Management.


We cover industry verticals such Manufacturing, Construction, Professional Services, Chemicals, Health Care, Legal, Petrol Chemical, IT, Security, and Facilities Management.





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