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Salesforce 2023 Blog Highlights

Updated: Dec 13, 2023

As we approach the end of 2023 what better excuse to highlight some of the blogs that we’ve published this year. Here are some of our Salesforce 2023 blog highlights:

Salesforce 2023 Blog Highlights

Salesforce 2023 Blogs Highlights


What is Salesforce Sales Cloud?

“At its core, Salesforce Sales Cloud revolutionises the sales journey by centralising and streamlining numerous sales functions. This guarantees uniformity, elevates operational efficiency, and equips sales professionals to seal deals with unparalleled speed.” Read blog


What is Salesforce Service Cloud?

What is Salesforce Service Cloud?

“Salesforce Service Cloud is a customer service and support application built on the Salesforce platform.


The goal of the Service Cloud is to foster one-to-one relationships with every customer, across multiple channels and devices.” Read blog


What is Field Service Management?

“Many of our customers operate within sectors where their sales and service teams are predominantly mobile, often working directly at client sites. These tasks can range from installing equipment and tracking vehicles to organising and dispatching assignments.” Read blog



Meet the Team Blogs


Ben Carrington, Lead Consultant

Ben Carrington, Meet the Team

Favourite Film:Alien (1979). Tense sci-fi horror that still holds up nearly 45 years later. Someone else best summed it up: “nobody listens to a clever woman and then everybody except the clever woman and her cat dies”. Jonesy is one of the top 10 cats of all time.” Read blog


Clare Buckley, Lead Consultant

Favourite Place: “Skipton is probably my favourite place as I’m a romantic and it’s where I first met my husband.” Read blog


James Houghton, Project Manager

Favourite Song: “'Take It Easy' by The Eagles; The song conveys a message of relaxation, letting go of stress, and enjoying life's simpler pleasures. Wise words to live by in my opinion.” Read blog


Jazmine Roberts, COO and Co-Founder

Jazmine Roberts, Meet the Team

Favourite Song: “Adagio For Strings by Tiestio. I grew up listening to classic rave music thanks to my parents and I remember hearing this for the first time when I was about 10 years old. I never heard anything like it, it has been my favourite ever since. Also, I recently got to see Tiestio live in Ushisha, Ibiza and he played my favourite song.” Read blog


Spencer Roberts, Lead Application Consultant and Co-Founder

Favourite Salesforce Character: “Probably Flo as we spend so much time with automation.” Read blog



Salesforce 2023 Events Blogs

Trip to Texas and Florida

“At ServicePoint Solutions, our customers are not just based in the UK, but span the globe, especially in the United States. While digital communication tools like email, Slack, and Google Meet keep us connected, nothing beats the power of face-to-face meetings. These in-person encounters not only drive projects forward but also foster strong connections between our team and our customer’s.” Read blog


Dreamforce 2023

Dreamforce 2023 Highlights
Dreamforce 2023 Highlights

“Dubbed the World's Largest AI gathering, Dreamforce 2023 did not disappoint. Following a series of eventful years, this year's event was all about raising the bar even higher. Dive into our top moments from an exhilarating few days in San Francisco. Here's our Dreamforce 2023 Review.” Read blog



2024 Blogs

Expect more blogs about all things Sales Cloud, Service Cloud, and Field Service Management. Plus more Meet The Team and blogs about some of the Salesforce events we will be attending in 2024. Watch this space!



About ServicePointSolutions

ServicePoint Solutions is a Salesforce partner based in and around Cheshire in the UK. As an organisation, we have over 15 years experience within the Salesforce ecosystem. We also have over 30 years of experience within project management and business delivery.


Whether it’s development, architecture services, support, or managed services, our team is here to help you find the right CRM solution. We are also known for being the experts in Salesforce Sales Cloud, Salesforce Service Cloud, and Field Service Management.

We cover industry verticals such Manufacturing, Construction, Professional Services, Chemicals, Health Care, Legal, Petrol Chemical, IT, Security, and Facilities Management.


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